Program Management Coordinator, Intern

Position Summary:

The Program Services, Summer Analyst internship is an exciting opportunity for undergraduate students to develop professional and personal skills in a dynamic corporate environment. The position is a unique combination of organizational, analytical, communication, and administrative skills. The ideal candidate must be a team player, proactive, and able to anticipate issues before they arise. A strong sense of time management is critical as well. The role includes both internal team and external clients/ vendor responsibilities. Therefore, additional candidate attributes we look for are a professional attitude, strong organizational skills, flexibility, attention to detail, and the ability to work in a fast-paced environment. 

What You’ll Do:

  • Manage product logistics and preparation, including data entry, virtual/in-person meeting set-up, and ordering of products for clients 
  • Serve as the main point of contact for summer client’s communications and inquiries 
  • Review and track candidate progress and data utilizing internal platforms 
  • Collaborate with instructors to ensure clients are receiving the appropriate level of support they need 
  • Ensure all students are enrolled in corresponding classes 
  • Communicate relevant updates to client Program Managers regarding their trainees’ programs 
  • Provide general program support and respond to client and student emails efficiently and professionally 

Additional Responsibilities: 

  • Identify and respond to client's needs 
  • Help clients navigate the website, product offerings, and resources  
  • Collect and organize product data  
  • Analyze individual student and class data and interpret results  
  • Research complex issues across multiple sites and work with support resources  
  • Partner with others to resolve escalated issues 
  • Meet required metrics in efficiency and effectiveness 
  • Assist with various client & team event preparation such as set-up, ordering material, and catering 
  • Attend meetings and take notes 
  • Completes miscellaneous ad-hoc projects as assigned 

 

What You'll Need To Succeed: 

  • Strong time management, presentation, and organizational skills 
  • Self-starter, ability to work autonomously and in team environment  
  • Exceptional attention to detail 
  • Strong verbal and written communication skills 
  • Excellent problem-solving abilities 
  • Ability to think outside the box 
  • Flexibility to adapt to different communication styles and personalities 
  • Proficiency in Microsoft Office required 
  • Knowledge of financial services a plus  
  • Must be reliable and punctual in work attendance 
  • Eager to take initiative and be proactive 

 

If interested, send your resume to remy@knopman.com